Terms and Conditions
Last Updated June 30, 2026
Introduction
Welcome to RiseUp Digital PH. These Terms and Conditions ("Terms") govern your access to and use of our website, platform, software services, subscriptions, digital products, onboarding materials, support services, and related offerings collectively referred to as the "Services."
RiseUp Digital PH is operated by RiseUp Information Technology Services, a registered sole proprietorship in the Philippines engaged in computer programming, software development, digital applications, and information technology services. Throughout these Terms, "Company," "we," "our," or "us" refers to RiseUp Information Technology Services, while "RiseUp Digital PH" refers to the brand under which the Services are provided.
Definitions
"User," "customer," or "you" refers to any person or entity accessing or using our Services. "Services" refers to the platform access, tools, features, content, applications, subscriptions, support, and related services provided through RiseUp Digital PH.
1. Eligibility
You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our Services. By using the Services, you represent that you meet this requirement.
2. Acceptance of Terms
RiseUp Digital PH is an all-in-one business automation platform powered by GoHighLevel. These Terms apply to your use of RiseUp Digital PH and any related services provided by us. By accessing, subscribing to, or using our Services, you agree to comply with and be bound by these Terms.
3. Account Registration and Use
You may be required to register for an account to access certain features. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
4. Subscription Fees and Payments
RiseUp Digital PH charges subscription fees for access to the platform based on your selected plan. Fees are billed on a recurring basis unless otherwise stated. Failure to pay subscription fees may result in suspension, restriction, or cancellation of your access.
5. No Refunds Policy
Subscription fees are generally non-refundable except where required by applicable law. Because customers receive immediate access to digital services upon activation, please review the offer, features, pricing, and platform details carefully before subscribing.
6. Use of the Service
You agree to use RiseUp Digital PH only for lawful purposes and in accordance with these Terms. You may not use the Services in a way that could disable, overload, damage, impair, abuse, or interfere with the platform or any other user's access.
7. Intellectual Property Rights
All rights, titles, and interests in RiseUp Digital PH, including content, branding, design, materials, and related intellectual property, remain the property of the Company or its licensors. You may not copy, modify, distribute, sell, or exploit any part of the Services without written permission.
8. Termination
We may suspend or terminate your access for violations of these Terms, fraudulent activity, abuse of the platform, non-payment, misuse, or where required by law. Upon termination, your right to access the Services will immediately cease.
9. Changes to Terms
We reserve the right to modify or update these Terms at any time. If changes are made, we may notify users by posting the updated Terms on our website, through the platform, or by email. Continued use of the Services after changes are posted means you accept the updated Terms.
10. Subscriber Responsibility
You are responsible for learning how to use the platform effectively for your business. We may provide resources, guidance, and support to assist you, but results depend on your implementation, strategy, offer, market, and business activity.
11. Subscriber Conduct
You are responsible for all activity under your account. You may not use RiseUp Digital PH for unlawful, abusive, harmful, misleading, fraudulent, or prohibited activities, including but not limited to spam, data scraping, unauthorized messaging, or uploading malicious content.
12. Data and Privacy
We process customer information in accordance with our Privacy Policy. By using the Services, you consent to the collection, storage, and processing of your information as described in our Privacy Policy.
13. Limitation of Liability
RiseUp Digital PH is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
14. Indemnification
You agree to indemnify, defend, and hold harmless RiseUp Digital PH, RiseUp Information Technology Services, its owners, affiliates, partners, and service providers from any claims, liabilities, damages, losses, and expenses arising from your use of the Services or violation of these Terms.
15. Subscription Management
Your subscription grants access to the RiseUp Digital PH platform based on your selected plan. Any optional professional services, including setup, migration, consulting, training, or custom development, are separate offerings unless explicitly stated.
You may cancel your subscription at any time. We reserve the right to update subscription pricing in the future. If pricing changes, existing subscribers will be notified in advance via email or through the platform.
16. Service Availability
We strive to keep RiseUp Digital PH available and reliable, but we do not guarantee uninterrupted or error-free service. Access may be affected by maintenance, third-party service issues, internet connectivity, technical problems, or events beyond our control.
17. Support
All active subscribers receive access to standard customer support for platform-related questions and technical assistance.
Additional professional services, including custom setup, migrations, integrations, consulting, training, and done-for-you implementations, are available separately and may incur additional fees.
18. Dispute Resolution
These Terms are governed by the laws of the Republic of the Philippines. Any disputes arising under these Terms shall be resolved through good-faith discussion first. If unresolved, disputes may be handled in accordance with applicable Philippine laws and dispute resolution procedures.
19. Contact Us
If you have questions about these Terms, you may contact us at:
RiseUp Digital PH
Operated by RiseUp Information Technology Services
Philippines
Email:
[email protected]
By subscribing to or using RiseUp Digital PH, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.